Privacy Policy
We collect only what we need to fulfil your order and keep you updated. Payments are handled securely by a third-party provider - Modohaus never stores your full card details.
What we collect
When you place an order or reach out to us, we collect the details needed to serve you - your name, email address, phone number, and (for delivery) your delivery address. If you contact us by text or email, we keep that conversation so we can help.
How we use it
- To process your order and send order confirmations and updates.
- To arrange your pickup time or coordinate delivery to your address.
- To respond to your questions and provide customer support.
- To send optional follow-up after a completed order (for example, a review request). You're never required to respond.
Payments and card details
Payment processing is handled securely by a trusted third-party payment provider. Your payment is entered on their secure checkout - Modohaus never sees or stores your full card number, expiry, or security code. We only receive confirmation that a payment succeeded and basic order details.
Sharing your information
We don't sell your personal information. We only share what's necessary with the services that help us run the store - our payment provider (to take payment) and our delivery courier (to deliver your order). That's it.
Cookies and analytics
Our website uses standard cookies and basic analytics to understand how the site is used and to improve your experience. You can control or clear cookies anytime through your browser settings.
Keeping your data safe
We take reasonable steps to protect your information and only keep it as long as needed to run the business and meet our record-keeping obligations.
Your choices
You can ask us what information we hold about you, or ask us to correct or delete it, by texting or emailing us. We'll take care of it promptly.
Questions about this policy?
We're a local team and happy to help. Send us a note and we'll get back to you.
This policy applies to all purchases from Modohaus (Mississauga, ON & the GTA). Last updated June 2026. We may update it from time to time; the version shown here is current.